Communication is the vehicle through which a leader achieves success.
Communication is the art of creating and negotiating shared meaning.
We all struggle with communication no matter our job title. We think we’ve communicated when we direct written or oral words toward another. But that’s simply not true. Through seminars and coaching we mentor your people to understand
- How the brain works as a filter rather than a sponge
- How people make decisions emotionally rather than rationally
- What role emotion plays and what we should do if we trigger another’s emotion
Frankly, we don’t communicate frequently enough or with the appropriate amount of detail. But HOW we talk to each other is just as important as what we say. If that’s not complicated enough, people process information in different ways. You have to know multiple communication styles. Communication also involves negotiation and the identification of “mental models” that drive people.
We approach all these topics and more in customized seminars and coaching.